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RideDrive LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services — including through forms submitted via Facebook Ads, our website, or our transportation services.

 

1. Information We Collect

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We may collect the following types of personal information:

·       From Driver Applicants:

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• Full Name
• Phone Number
• Email Address
• Residential Address
• Driver’s License Information
• Vehicle Information
• Emergency Contact Details
• Employment History
• Any documents you upload voluntarily

·       From Clients (Students, Parents, Patients, Guardians):

• Rider Name
• Parent/Guardian Name (if applicable)
• Phone Number & Email
• Pick-up/Drop-off Addresses
• Medical or Mobility Information (only as necessary for ride accommodations)
• School or Healthcare Affiliation (if applicable)
• Emergency Contact Information
• Ride History and Scheduling Preferences

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2. How We Use Your Information

 

We use your information to:
• Process driver applications and onboarding
• Schedule and coordinate transportation services
• Communicate with clients, guardians, and drivers
• Fulfill contractual obligations with schools or healthcare partners
• Improve service quality and rider safety
• Ensure accessibility needs are properly met

We do not sell your personal information or share it with third-party marketers.

 

3. How We Protect Your Information

 

We take appropriate technical and administrative measures to protect your data from unauthorized access, alteration, disclosure, or loss. Your information is securely stored and only accessible by authorized RideDrive staff and service partners who need it to perform their duties.

 

4. Data Sharing

 

In some cases, we may share information with:
• Schools or educational agencies (to verify transportation services)
• Healthcare organizations or insurance plans (for eligible ride coordination)
• Subcontracted drivers (only essential ride details)

• Our technology provider company for routing 

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5. Data Retention

 

We retain your personal information only as long as necessary to provide services, meet legal requirements, or resolve disputes. Once no longer needed, data is securely deleted.

 

6. Your Rights

 

You may request to:
• View the personal information we hold about you
• Correct or update your information
• Request deletion of your information (where allowed by law)

To make a privacy request, please email us at:
📧 info@ride-drive.com

 

7. Updates to This Policy

 

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.

 

📬 Contact Us

 

If you have any questions about this Privacy Policy, please contact:
RideDrive LLC
Email: info@ride-drive.com